Financial Policy

Our objective at the Center for Spine & Pain Medicine is to provide you with the highest quality health care in the most cost-effective manner. Our ability to achieve this depends greatly on your understanding of our financial policy.

If you have medical insurance, we will file your claims on your behalf. This is done as a courtesy to our patients. Even though we will file the insurance claim for you, we also need your active participation in the insurance claims process, as your insurance contract is between you and your insurance company. If your insurance pays only part of your bill or rejects your claim, you are financially responsible for the balance and the balance is due upon receipt of your statement. We also check your eligibility as a courtesy. If your eligibility status changes and we are made aware of the change after you have already been seen, you will be responsible for either providing an alternate insurance or payment of the balance in full. You are responsible to pay your copay/deductibles/coinsurance at the time of service. It is your responsibility to make sure that the insurance information that we have on file is correct. If you get a new insurance card in the mail from your insurance company, please bring it with you to your next appointment.

Medicare Patients

As a participating provider of Medicare Part B (Physician Services), the Center for Spine & Pain Medicine will only bill you your Medicare co- insurance, deductible or any services rendered that are not covered by Medicare. All other services will be billed directly to Medicare. Payment for services not covered by Medicare are to be paid the day service is performed. For covered services, you will be responsible for paying your 20% co-insurance amount at the time of service if you do not have secondary insurance. If you have Medicare Part A only, our services will not be covered by Medicare and payment is due at the time of service.

HMO/PPO/Managed Care Insurance Patients

Many HMO/PPO/Managed Care Plans require that you obtain a referral from your assigned primary care provider to receive care from a specialist. It is your responsibility to obtain this referral if required. Services will be the financial responsibility of the patient if not done properly.

Patients with NO Insurance

Patients with no insurance will be required to pay for their visit in full at the time of service. As a courtesy to our cash patients, we are happy to provide a discount for office visits and injections. If special arrangements are deemed necessary, you will be given information regarding whom to contact to discuss arrangements.

Cancellation Policy

It is the Center for Spine & Pain Medicine policy to require 48-hour notice for all our patients who wish to cancel their office or procedure appointments. There will be a $25 cancellation fee for office visits, and a $150 cancellation fee for procedure appointments which are canceled without proper notice. This fee must be paid before scheduling the next visit to our office. This fee is not insurance responsibility.


At the Center for Spine & Pain Medicine, our dedicated physicians and exceptional team focus on non-surgical treatments to treat pain – helping patients get the relief they need without the fear, hassle or cost of surgery

We currently accept all of the following insurance plans:
  • Aetna
  • Alliant
  • BlueCross BlueShield (BCBS)
  • CareSource
  • Champ VA
  • Cigna
  • Cigna Health Springs
  • Health One Alliance Products
  • Mohawk
  • Medicare
  • Medicaid
  • Personal Injury
  • Shaw
  • State Health Benefit Plan
  • Tricare
  • Triwest
  • United Healthcare (UHC)
  • VA Choice
  • All Workers Compensation (Workers Comp)
Payment Options:

For payment we accept:  Cash, Visa, Mastercard and Discover


To make an appointment, please call (706) 279-2635 Ext. 100 or Click Here.


Please call 911

Request An Appointment

Dalton, GA
(706) 279-2635
Chattanooga, TN
(706) 279-2635
Gainesville, GA
(678) 450-1222